VONX Printing Privacy Notice

VONX Printing Privacy Notice

Vonx Printing Sdn Bhd ("VONX Printing", "we", "us" or "our") respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 ("PDPA") of Malaysia.

1. Personal Data We Collect

When you submit an enquiry, request a quotation, contact us through our website, Facebook, Instagram, WhatsApp or other communication channels, we may collect information such as your name, telephone number, email address, company name, product requirements, artwork, quantity, dimensions and other information that you voluntarily provide to us.

2. Purpose of Collection

Your personal data may be used to respond to your enquiries, prepare quotations, communicate with you regarding printing or POSM requirements, process orders, provide customer support, arrange production or delivery, and improve our products and services.

Where appropriate, we may also contact you regarding relevant products, services or promotions. You may request that we stop sending marketing communications at any time.

3. Facebook / Meta Lead Forms

If you submit your information through a Facebook or Instagram Lead Form, the information you provide may be transmitted to VONX Printing through Meta's advertising platform.

We use this information mainly to respond to your enquiry and may contact you by telephone or WhatsApp regarding your requested quotation or product.

4. Disclosure of Personal Data

We do not sell your personal data.

Your information may be disclosed to service providers involved in providing our services, such as IT or website service providers, Meta platforms, communication providers, production partners, delivery or logistics providers, where reasonably necessary to fulfil your request or order.

5. Security and Retention

We take reasonable steps to protect personal data against unauthorised access, loss, misuse or disclosure.

Personal data will only be retained for as long as reasonably necessary for our business, operational, accounting or legal purposes.

6. Your Rights

You may contact us to request access to or correction of your personal data, or to request that we stop using your personal data for direct marketing purposes.

You may also contact us if you have any questions regarding how your personal information is handled.

7. Contact Us

Vonx Printing Sdn Bhd

Website: www.vonxprinting.com

For privacy-related enquiries, please contact us through the contact details provided on our website or our official WhatsApp channel.

Bahasa Malaysia

Notis Privasi VONX Printing

Tarikh Dikemas Kini: 23 September 2026

Vonx Printing Sdn Bhd ("VONX Printing", "kami") menghormati privasi anda dan komited untuk melindungi data peribadi anda selaras dengan Akta Perlindungan Data Peribadi 2010 ("PDPA") Malaysia.

1. Data Peribadi Yang Kami Kumpulkan

Apabila anda membuat pertanyaan, meminta sebut harga atau menghubungi kami melalui laman web, Facebook, Instagram, WhatsApp atau saluran komunikasi lain, kami mungkin mengumpulkan maklumat seperti nama, nombor telefon, alamat e-mel, nama syarikat, keperluan produk, artwork, kuantiti, saiz serta maklumat lain yang anda berikan secara sukarela.

2. Tujuan Pengumpulan

Data peribadi anda boleh digunakan untuk menjawab pertanyaan anda, menyediakan sebut harga, menghubungi anda mengenai keperluan printing atau POSM, memproses pesanan, memberikan sokongan pelanggan, menguruskan pengeluaran atau penghantaran serta meningkatkan produk dan perkhidmatan kami.

Kami juga mungkin menghubungi anda mengenai produk, perkhidmatan atau promosi yang berkaitan. Anda boleh meminta kami menghentikan komunikasi pemasaran pada bila-bila masa.

3. Borang Facebook / Meta Lead

Sekiranya anda menghantar maklumat melalui Facebook atau Instagram Lead Form, maklumat tersebut mungkin dihantar kepada VONX Printing melalui platform pengiklanan Meta.

Kami menggunakan maklumat ini terutamanya untuk menjawab pertanyaan anda dan mungkin menghubungi anda melalui telefon atau WhatsApp mengenai sebut harga atau produk yang anda minta.

4. Pendedahan Data Peribadi

Kami tidak menjual data peribadi anda.

Maklumat anda mungkin diberikan kepada penyedia perkhidmatan seperti penyedia IT atau laman web, platform Meta, penyedia komunikasi, rakan pengeluaran, penghantaran atau logistik apabila diperlukan untuk memenuhi pertanyaan atau pesanan anda.

5. Keselamatan dan Penyimpanan Data

Kami mengambil langkah yang munasabah untuk melindungi data peribadi daripada akses tanpa kebenaran, kehilangan, penyalahgunaan atau pendedahan.

Data peribadi hanya akan disimpan selama tempoh yang munasabah bagi tujuan perniagaan, operasi, perakaunan atau undang-undang.

6. Hak Anda

Anda boleh menghubungi kami untuk meminta akses atau pembetulan terhadap data peribadi anda atau meminta kami berhenti menggunakan data anda untuk tujuan pemasaran langsung.

7. Hubungi Kami

Vonx Printing Sdn Bhd

Website: www.vonxprinting.com

Untuk pertanyaan berkaitan privasi, sila hubungi kami melalui maklumat hubungan di laman web kami atau saluran WhatsApp rasmi kami.